Justbookinn Privacy Policy - Secure Travel Bookings
Learn how Justbookinn protects your data. Read our privacy policy on data security, collection, and usage for a safe and seamless booking experience.
1. INTRODUCTION
Welcome to JustBookinn. We are committed to protecting your privacy and handling your personal information with transparency, respect, and in accordance with applicable data protection laws. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights.
2. INFORMATION WE COLLECT
We collect only minimal and necessary information for booking services through our platform. All personal information is non-mandatory, except for the following fields at the time of booking:
- Full Name
- Mobile Number
- Email Address
Optional Information may include:
- Gender
- Date of Birth
- Address
- ID Proof (where legally mandated)
- Travel Companion Details (if shared by the user)
We do not collect any information that is not relevant to your booking experience or service delivery.
3. USERS OUTSIDE THE GEOGRAPHICAL LIMITS OF INDIA
Please note that your data may be processed in India and other jurisdictions where our partners operate. By using our services, you consent to this cross-border processing. If you wish to withdraw your consent, please email us at justbookinn@gmail.com. However, please note:
- Withdrawal of consent may hinder or prevent us from processing your booking.
- We may not be able to fulfill your travel request post withdrawal if essential information is no longer available to us.
4. HOW WE USE YOUR PERSONAL INFORMATION
Your information is used strictly for the following purposes:
- To complete and manage your bookings
- To send booking confirmations, trip updates, and customer service communications
- To contact you for feedback, if you opt-in
- For legal and regulatory compliance
We do not use your personal information:
- For tracking or profiling you across other platforms
- For behavioral advertising or retargeting
- For sharing/selling with or to any data broker
We respect your privacy and do not mine your data for advertising or commercial exploitation.
5. USER GENERATED CONTENT (UGC)
Users may post reviews, ratings, or feedback related to their journey or bookings. Participation is voluntary. JustBookinn may publish such content to improve our services and help other users.
6. MARKETING PROMOTIONS
We may occasionally inform registered users of relevant offers, only if they have opted-in. We do not use personal data for ad-targeting or third-party promotions unless explicitly authorized by you.
You may unsubscribe at any time via the link in our emails or by emailing us directly.
7. DATA STORAGE AND RETENTION
Your data is retained only as long as needed to fulfill service obligations or as required by law (e.g., taxation or regulatory needs). After this, it is securely deleted or anonymized.
8. COOKIES AND SESSION DATA
We use cookies only to:
- Maintain your login session
- Improve platform functionality
We do not use cookies for cross-site tracking or behavioral advertising.
9. WITH WHOM YOUR INFORMATION IS SHARED
Service Providers: We share only booking-relevant data (e.g., your name and contact number) with transport operators.
Vendors: Any third-party vendor interaction is strictly for service enablement. We don't allow third parties to reuse or sell your information.
Legal Obligations: We may share your data if required by law or to protect our legal rights.
We never sell or share your data with data brokers or any entity for advertising purposes.
10. SECURITY MEASURES
We use TLS encryption and other technical measures to safeguard your information. Access is limited to authorized personnel only.
11. YOUR RIGHTS
You may:
- Access or update your information
- Withdraw consent
- Delete your account or information
Send all requests to: justbookinn@gmail.com
Note: Account deletion requests may require ID verification. Deleted accounts cannot be recreated with the same email/mobile number for a period of 12 months.
12. CHILDREN'S PRIVACY
We do not knowingly collect data from anyone under the age of 18 without parental consent.
13. POLICY UPDATES
We may update this Privacy Policy from time to time. Users will be notified of material changes.
14. CONTACT US
For questions or concerns regarding this Privacy Policy, write to us at:
📧 justbookinn@gmail.com